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Customer Service Complaints Handler

This job has expired, and cannot be applied for.

  • Posted By: Linsco
  • Address:
  • Contact: 0115 910 6666
  • Date Posted: 22nd Aug 2008
  • Salary: £14464
  • Location: Nottingham
  • Reference Code: LD/24043
  • Views Since Posting: 226
  • Full Description:

    Customer Service Advisor

    The Client

    An expanding financial organisation, located outside of Nottingham city centre are looking for a Customer Service Advisor. This is an excellent opportunity for someone looking for career progression within a busy and fun working environment.

    Key Areas of Responsibility

    • Resolving customer complaints efficiently
    • Identifying types of complaint with a view to eradicating these
    • Providing excellent internal and external customer service at all times
    • Updating details onto the customer database

    Skills and Experience Required

    You will have a professional telephone manner at all times and excellent customer service skills. Complaint handling experience is essential.

    Benefits

    Excellent benefits include £14,500k pa, 25 days holiday, pension, life assurance and share incentive schemes. Hours of work to be confirmed at interview stage (approx 35 per week)

    Applications

    In the first instance please forward a copy of your current CV along with details of current remuneration to Lucy Dakin by email at lucy.dakin@linsco.com

    Unfortunately we are only able to contact short listed candidates due to the huge number of CVs we receive. If you have not heard from a consultant in the next two days it means that you have not been successful on this occasion. Please reapply for any other suitable roles in the future.


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