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Elizabeth Michael Associates Ltd Jobs


Posted by: Elizabeth Michael Associates Ltd
View all jobs from Elizabeth Michael Associates Ltd
Address: Minerva House
Spaniel Row
Nottingham
NG1 6EP
Contact Details: 0115 9799806
Date Posted 26th Jun 2008
Reference Code: 14040
View Since Posting: 15
Salary: £20,000 - £23,000
Vacancy Location: Sutton in Ashfield
Full Description:
Main Duties

* Service work to be efficiently planned and executed ensuring best use of time.
* Deal with Customer, Service Sales queries with regards to work performed or planned.
* Set high standards for all aspects of the service back office operations.
* Provide Administrative and general support to the Service Manager.
* Non-allocated time to be used wherever necessary in service, breakdown or approved training.
* Monitor and report to the Service Manager significant deviations or potential deviations from scheduled programmes and budgets.
* To ensure all customer correspondence is updated and accurate, including contract profiles and renewal letters.
* Deal with front line personnel issues.

Skills/Experience

* IT literate - MS Word and Excel.
* Literate and articulate.
* Good arithmetic skills.
* Self motivated.
* Excellent communication skills both written and verbal.
* Excellent telephone manner.
* Previous knowledge and experience in a Service environment dealing with Customers in challenging situations.