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• Gainsborough
• Posted 16th Mar 2010
• 
• Posted by: i4 Recruitment Account
• Salary: £14500 per annum
• Job Type: Contract
• Reference: i4JACS000542
• This job has been viewed 181 times since it was posted.

Job Description

Network Assistant Gainsborough, Lincolnshire Salary: GBP14,500 per annum pro rata (6 Month Contract)

Our client’s are now recruiting for a Network Assistant on a temporary 6 month basis to supplement their Information Technology Team based in Gainsborough. They are keen to attract interest from individuals with the character required to add real value to the organisation and a commitment to providing excellent customer service.

Network Assistant – Role

Reporting to the Information and Systems Manager, you will be responsible for providing an IT helpdesk service and will have an understanding of thin client networking.

Network Assistant – Responsibilities/Duties:

• Routine maintenance tasks relating to the efficient working of the IT network

• Providing first-line support to users regarding software, hardware and network issues

• Carrying out assigned project work in relation to investigating and procuring new IT technologies

• Support and assistance for basic end-user requests for information and data

Network Assistant – Key tasks:

• Provide internal helpdesk support to system users, including fault resolution

• Liaise with internal second level and third party support teams to follow issues through to a successful conclusion

• Monitor the company internet and email usage on a daily basis

• Maintain user accounts using Active Directory and for third party applications

• Carry out routine server maintenance including backups and patching etc

• Document and maintain all IT/Business Systems tasks for the use of the Business Systems Team

• Provide induction and further training on office systems and develop user manuals where appropriate

• Maintain and create basic company reports using Business Objects, Excel and other Microsoft technologies

• Carry out data analysis on business systems

Network Assistant – Candidate Requirements:

• Ideally have experience of reporting tools such as Business Objects or Microsoft SQL

• A recognised technical Computing qualification

• Experience in supporting a Windows 2000 network, or equivalent (help desk or technical)

• Understanding of the principles of thin client networking

• Experience in supporting a Microsoft Office Desktop, or equivalent

• Some reporting experience using any of the above technologies or equivalent.

• Customer Focus/Anticipates customer issues and needs in advance and takes positive action without being prompted

Network Assistant Salary: GBP14,500 per annum pro rata (6 Month Contract)

Closing Date for applications: Monday 8 March 2010 at 12.00 noon

To apply please send your CV including email address to: apply@i4jobs.co.uk